PRODUCT FAQ
What games are available to play?
- NBA Jam: NBA Jam, NBA Jam Tournament Edition, NBA Hangtime
- Pac-Man 40th: Pac-Man, Pac-Man Plus, Super Pac-Man, Pac & Pal, Pac-Land, Pac-Mania, Galaga
- Frogger: Frogger, Time Pilot, Time Pilot '84
- Pac-Man: Pac-Man, Pac-Man Plus
- Galaga: Galaga, Galaxian
- Street Fighter II Champion Edition: Street Fighter II Champion Edition, Super Street Fighter II Turbo, Super Street Fighter II The New Challengers
- Star Wars: Star Wars: A New Hope, The Empire Strikes Back, Return of the Jedi
- Marvel: Marvel Super Heroes, X-Men: Children of the Atom, The Punisher
- Mortal Kombat: Mortal Kombat, Mortal Kombat II, Mortal Kombat III
- Teenage Mutant Ninja Turtles: TMNT, Turtles in Time
- BurgerTime: BurgerTime, Karate Champ, Bad Dudes, Caveman Ninja
- Golden Tee: Golden Tee Classic, Golden Tee 2000, Golden Tee '99, Golden Tee '98
- Rampage: Rampage, Gauntlet, Joust, Defender
- Centipede: Centipede, Missile Command, Crystal Castles, Millipede
- Asteroids: Asteroids, Major Havoc, Lunar Lander, Tempest
- Final Fight: Final Fight, Ghosts 'n Goblins, 1944: The Loop Master, Strider
- Space Invaders: Space Invaders (Color), Space Invaders (Black & White)
Which cabinets can be registered in the app?
The app currently supports the following arcade cabinet types:
- Arcade
- Head-to-Head Arcade / Bar Top
- H2H Counter-Cade
- Counter-Cade
- Party-Cade
- Digital Pinball
- Infinity Game Table (Collectorcade)
If you own a product from these categories but can't find it listed in the app, please contact customer support with your product details.
Currently, other Arcade1Up products are not supported in the app.
Shipping Policy
Shipping to Alaska and Hawaii
Shipping fees to Alaska and Hawaii are calculated at checkout based on product weight and destination.
Shipping to Canada
Shipping fees to Canada are calculated at checkout based on product weight and destination. Please note: Orders shipped to Canada may be subject to customs duties and taxes upon receipt.
Shipping to Other International Locations
Shipping fees are calculated at checkout based on product weight and destination.
Shipping Timeline
Most domestic orders are delivered within 5–10 business days. All other orders typically arrive within 5–12 business days. Once your order ships, you’ll receive an email with tracking information.
Please note: Some delays may occur due to shipping partner disruptions beyond our control. We appreciate your patience!
Return Policy
If you're not 100% satisfied with your Arcade1Up purchase, you may return any unused, undamaged item in its original condition within 30 days of receipt (based on tracking data) for a full refund, minus any shipping charges paid at checkout.
When does the extended warranty begin if registered via the app?
All purchases come with a standard 90-day warranty. Registering your machine in the app adds an extra 90 days, for a total of 180 days from the date of purchase.
Note: Adding a machine to the app that was purchased over a year ago does not qualify for the extended warranty.
